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TSI members typically work in one of (approximately) 200 Trading Standards Offices around the United Kingdom, provided by local authorities, except in Northern Ireland, where Trading Standards is provided by central government. Trading Standards work with consumers and businesses to maintain fair trading and safety of consumer goods.The current TSI Chief Executive is Ron Gainsford OBE. The TSI Chair is Leon Livermore, who is Head of trading standards at the Cambridgeshire County Council. Leon will be elected in July 2011 and took over the role of Chairman from Peter Heafield, who has recently retired from Lincolnshire trading standards.The Hampton Report of 2005 has led to the creation of the "Local Better Regulation Office" (LBRO) (Previously the (CTSA) Consumer and Trading Standards Agency).LBRO will set standards on how Trading Standards and other business regulators carry out their work to minimise the impact on legitimate business. The Hampton Report also gives an enhanced role for the Office of Fair Trading (OFT). The OFT will set national priorities and coordinate performance management of local authority Trading Standards services.Trading Standards services work in partnership with Consumer Direct, a call centre based consumer advice service which has been available across the UK since April 2006. Consumer Direct provides a single contact point where simple enquiries may be dealt with directly and others referred to the relevant Trading Standards office
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